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Giving Dedoose Permission to Run in Flash

11/10/2017

Trying to log in to Dedoose but keep getting the note above even after you have updated your Adobe Flash Player? Then you just have to give Dedoose permission to use Flash!

First things first, you will need to get the latest version of your browser. Once you have confirmed that, follow the steps below:

  1. Go to Dedoose.com
  2. Click Log In
  3. Go to the Address Bar at the top of the page
  4. Click the Lock Icon
  5. Click the menu to the right of Flash
  6. Change it from "Ask" to "Always Allow on this Site"
  7. Reload the page
 

  1. Go to Dedoose.com
  2. Click Log In
  3. Go to the Address Bar at the top of the page
  4. Click the Plugin button on the left side
  5. Click Allow
  6. Reload the page
 

  1. Go to Dedoose.com
  2. Click Log In
  3. Click the Gear Icon on the top right of your browser
  4. Click Manage Add-ons
  5. Right click on Shockwave Flash Object
  6. Click More Information
  7. Click Remove All Sites
  8. Click Close
  9. Ensure Shockwave Flash Object is Enabled
  10. Reload the login page
  11. Click Allow when prompted at the bottom
  12. Reload the page
 

  1. Go to Dedoose.com
  2. Click Login
  3. Go to the address bar at the top
  4. Click the Lock Icon to the left
  5. Toggle Adobe Flash to On
  6. Reload the page
 

  1. Go to Dedoose.com
  2. Click Login
  3. Click Safari on the top left
  4. Click Preferences…
  5. Click Websites
  6. Go to Plug-ins on the bottom left
  7. Ensure Adobe Flash Player is checked: If Adobe Flash Player does NOT show up, follow the link below to download and install it: https://get.adobe.com/flashplayer/
  8. Under Currently Open Websites set app.dedoose.com to On
  9. Click Done
  10. Reload the page
     
  1. Go to Dedoose.com
  2. Click Login
  3. Click Menu on the top left
  4. Click Settings
  5. Click Websites
  6. Go to Flash
  7. Click Manage exceptions...
  8. Add app.dedoose.com to the exception list
  9. Make sure it is set to Allow
  10. Click Done
  11. Close Opera and reload the page
   

Still running into issues logging into Dedoose? Shoot our Support team an email at [email protected] or check out our Desktop App: http://dedooseblog1.dedoose.com/dedoose-desktop-app

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